Account Security
- Debit & Credit Card Fraud: What Customers Should Watch For
- What is Account Takeover (ATO) and how does it happen?
- Why can't banks always recover funds?
- Common P2P and ACH scam red flags.
- What are social engineering scams?
- Mobile deposit scams: what to watch for
- Common online banking scams and how to avoid them.
- How can I identify a fraudulent check?
- What are the red flags on paper checks?
- What is your security policy? How do you protect my information?
- What do I do if I see fraud on my account?
- How do I change my password?
- Are there any special requirements for username and passwords?
- How do I set up biometrics in the mobile app?
- How do I turn off the biometrics on my mobile app?
- What is two-factor authentication (2FA)?
- I forgot my password. How do I reset it?
- Do I have to use two-factor authentication every time I log in?
- What are best practices for strong passwords?
- What are best practices to keep my online banking account secure?
- How do I identify fraud?