Account Security

• What is your security policy? How do you protect my information?
• What do I do if I see fraud on my account?
• I forgot my password. How do I reset it?
• How do I change my password?
• Are there any special requirements for username and passwords?
• How do I set up biometrics in the mobile app?
• How do I turn off the biometrics on my mobile app?
• What is two-factor authentication (2FA)?
• Do I have to use two-factor authentication every time I log in?
• What are best practices for strong passwords?
• What are best practices to keep my online banking account secure?
• How do I identify fraud?