---
title: How do I turn off the biometrics on my mobile app?
description: "To turn off the Face ID from your mobile app: Iphone:  Click on the + menu and select App Settings.      On the next screen toggle off Enable Face ID.     Android:  Click on the More menu and select A"
---

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# How do I turn off the biometrics on my mobile app?

To turn off **Face ID** from your mobile app:

**Iphone:** 

Click on the **+** menu and select **App Settings**. 

 ![](https://help.panaceafinancial.com/hs-fs/hubfs/Screenshot%202024-12-05%20at%201-11-48%E2%80%AFPM-png.png?width=218&height=473&name=Screenshot%202024-12-05%20at%201-11-48%E2%80%AFPM-png.png)  ![](https://help.panaceafinancial.com/hs-fs/hubfs/IMG_6747-PNG.png?width=220&height=477&name=IMG_6747-PNG.png)

On the next screen toggle off **Enable Face ID**. 

![](https://help.panaceafinancial.com/hs-fs/hubfs/IMG_6748-PNG.png?width=222&height=481&name=IMG_6748-PNG.png)

 

**Android:** 

Click on the **More** menu and select **App Settings**. 

![](https://help.panaceafinancial.com/hs-fs/hubfs/Image-jpeg-2.jpeg?width=204&height=442&name=Image-jpeg-2.jpeg)  ![](https://help.panaceafinancial.com/hs-fs/hubfs/Image%20copy-jpeg-1.jpeg?width=205&height=444&name=Image%20copy-jpeg-1.jpeg)

On the next screen, toggle off **Enable fingerprint**.

![](https://help.panaceafinancial.com/hs-fs/hubfs/Image%20copy-jpeg.jpeg?width=235&height=509&name=Image%20copy-jpeg.jpeg)

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