Please note that this article only applies to business accounts.
Business Admins can deactivate any users in the account, regardless if they are an owner / signer or not.
In your Dashboard, navigate to the Manage Users tab. Hover over and click on the user you want to deactivate. Note that there is not a Delete option.
Click Deactivate to deactivate the user.
You will receive a message asking to confirm. Click Yes, deactivate to proceed.
Deactivated users will appear under the Disabled tab in Manage Users.
An user that has been deactivated and attempts to log in will receive an Invalid Credentials error.
To reactivate an user, navigate to Manage Users and click on the Disabled tab. Hover over, click on the user, and select Reactivate.
User will be moved back to the Active tab.
