How many payments can I make to my loan?
- You can make up to three payments per day, per loan. If you need to make an extra (fourth) payment, please contact support.
Are there any fees associated?
- Yes, there is a convenience fee of $7.95 (per transaction) to pay via debit card, and a $1.95 convenience fee (per transaction) to pay via ACH. You will see the fee disclosed in the payment screen before you submit the payment.
What is the maximum payment I can make to my loan?
- Single-transaction debit card maximum is $5,000, and for ACH is $25,000.
How can I update my payment method?
- You can update your payment method in the Payer Portal by clicking on the Payment Methods icon. For more information click here and select the hyperlink Payment Methods to see detailed instructions.
Can I schedule a payment?
- Yes, click here for detailed instructions and select the hyperlink Scheduled Payments.
Do I need to register multiple times if I have more than one loan?
- No, you will just register one - time. To see how you can switch between your loans click here and select the hyperlink Paying Multiple Loans.
I forgot my PIN to the portal. How can I reset it?
- Click here.
- At the bottom of the page, select "Already registered? Login here."
- On the next screen, select Reset my PIN.
If you have any additional questions, please contact support.